Accessibility Statement for Custom Gift Haven

At Custom Gift Haven, we are dedicated to making our website accessible and user-friendly for everyone, including people with disabilities. We want all our customers to enjoy a seamless and inclusive shopping experience, whether browsing for personalized gifts, placing an order, or seeking support.

Our Commitment to Accessibility

• We strive to ensure our website is accessible to individuals with visual, hearing, cognitive, and motor impairments.
• Our site is designed to be compatible with assistive technologies such as screen readers (JAWS, NVDA, VoiceOver), speech recognition software, and keyboard-only navigation.
• Users can zoom in up to 400% without losing content or functionality and navigate most of the website using only a keyboard.
• We aim to use clear, simple language and maintain a logical structure for ease of navigation.

Accessibility Standards

Custom Gift Haven is committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA wherever possible. These guidelines are built on four key principles:

• Perceivable: Information and interface components are presented in ways users can perceive.
• Operable: Navigation and interface components are usable via various input methods.
• Understandable: Content and operation are easy to understand.
• Robust: Content is compatible with current and future assistive technologies.

Ongoing Efforts and Known Limitations

We regularly review and test our website to identify and address accessibility barriers. While we strive for full compliance, some areas may not yet be fully accessible. We are actively working to improve these sections and welcome your feedback to guide our ongoing efforts.

Contact Us

If you encounter any accessibility issues, need information in an alternative format, or have suggestions for improvement, please contact us:

• Email: [email protected]

We aim to respond to all accessibility-related inquiries within three business days.

Continuous Improvement

We are committed to continuous improvement and regularly update our website and practices to enhance accessibility for all users. Your feedback is invaluable in helping us achieve this goal.

Thank you for choosing Custom Gift Haven.